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Warranty:
Be sure you compare not only price but warranty when making your purchase decision. R Martin Limited offers some of the best warranties in
the business. We offer a one year warranty against product defects. Click here for our warranty, return and sales policies:
http://www.electricbikedistributor.com/salespolicy.html
Payment methods:
Payment is accepted via the following methods: Visa, Mastercard, American Express, Discover, Paypal, and Google Checkout. We also
offer layaway. Click here for information and to make payments: http://www.electricbikedistributor.com/electric_bike_layaway.html
Return Policy:
We accept returns on defective products, parts, or accessories for seven days after purchase. Shipping and handling fees are not refundable.
Defective products, parts, or accessories parts must be returned within 7 days. R Martin Limited will repair or replace defective items and pay
for the return shipping.
Any return of non-defective bikes, parts, or accessories must be approved by R Martin and will be subject to a 25% inspection and repackaging
fee. Damages that occur during shipping are the responsibility of the individual returning the
bike or parts and will be deducted from any refund due.
Returns are never accepted on products that have been used. All returns must be in new, unopened condition.
Shipping:
We ship by Fedex, USPS, and freight companies for larger deliveries. All products are packed by hand with extra cushioning to prevent damage.
Your tracking information will be emailed to your email address provided at time of purchase. Most orders ship within 48 hrs or less. Click HERE
for full shipping information.
Be sure you compare not only price but warranty when making your purchase decision. R Martin Limited offers some of the best warranties in
the business. We offer a one year warranty against product defects. Click here for our warranty, return and sales policies:
http://www.electricbikedistributor.com/salespolicy.html
Payment methods:
Payment is accepted via the following methods: Visa, Mastercard, American Express, Discover, Paypal, and Google Checkout. We also
offer layaway. Click here for information and to make payments: http://www.electricbikedistributor.com/electric_bike_layaway.html
Return Policy:
We accept returns on defective products, parts, or accessories for seven days after purchase. Shipping and handling fees are not refundable.
Defective products, parts, or accessories parts must be returned within 7 days. R Martin Limited will repair or replace defective items and pay
for the return shipping.
Any return of non-defective bikes, parts, or accessories must be approved by R Martin and will be subject to a 25% inspection and repackaging
fee. Damages that occur during shipping are the responsibility of the individual returning the
bike or parts and will be deducted from any refund due.
Returns are never accepted on products that have been used. All returns must be in new, unopened condition.
Shipping:
We ship by Fedex, USPS, and freight companies for larger deliveries. All products are packed by hand with extra cushioning to prevent damage.
Your tracking information will be emailed to your email address provided at time of purchase. Most orders ship within 48 hrs or less. Click HERE
for full shipping information.
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| Service Request Form Please describe the service issue in the problem description field and then click submit. Allow 48hrs for reply. |
| 1-877-324-5329 (877-ebike29) 512-476-0500 Got Questions? Call us. |