R Martin is a registered trademark of R Martin Limited
Warranty:
Be sure you compare not only price but warranty when making your purchase decision. R Martin Limited offers some of the best warranties in the business. We offer a one year warranty against product defects. Click here for our warranty, return and sales policies: http://www.electricbikedistributor.com/salespolicy.html
We accept returns on defective products, parts, or accessories for seven days after purchase. Shipping and handling fees are not refundable. Defective products, parts, or accessories parts must be returned within 7 days. R Martin Limited will repair or replace defective items and pay for the return shipping.
Any return of non-defective bikes, parts, or accessories must be approved by R Martin and will be subject to a 25% inspection and repackaging fee. Damages that occur during shipping are the responsibility of the individual returning the bike or parts and will be deducted from any refund due.
Returns are never accepted on products that have been used. All returns must be in new, unopened condition.
Shipping:
We ship by Fedex, USPS, and freight companies for larger deliveries. All products are packed by hand with extra cushioning to prevent damage. Your tracking information will be emailed to your email address provided at time of purchase. Most orders ship within 48 hrs or less. Click HERE for full shipping information.